Support
We're a small team. We answer.
Most questions are answered below. For everything else, email us — usually back within 5 business days.
support@plilz.comRefund a credit pack
Unused credits within 14 days of purchase are refundable. Email us your order ID and reason.
Read the Refund PolicyAI output dispute
If a recipe, image or video is unusable, contact support. We may re-run the generation or grant compensatory credits.
Read AI DisclaimerSubscription help
Cancel, downgrade or change your card directly in the Stripe Customer Portal — accessible from your billing page.
Open billing portal
FAQ
Frequently asked, plainly answered.
Couldn't find your answer?
Send us a note. Include your account email and what went wrong.
Email support@plilz.com